Senior Associate - Delivery Support

Job Description

* Job Description About BNP Paribas Group:BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.About BNP Paribas India Solutions:Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.About Businessline/Function :GPCO (Global Payments & Cash Operations) Team is a cash management-processing center, operating from Mumbai and Chennai. The team supports a full range of payment services (Domestic and International products) across APAC & EMEA regions Business Line / FunctionGPCO DELIVERY SUPPORTReports toHierarchicalManagerGrade(if applicable)Senior AssociateFunctionalManagerNumber of Direct ReportsNilDirectorship / RegistrationPosition PurposeTo provide adequate support to oeprations team of BNPP WITH THE OBJECTIVE to facilitate smooth functioning of Operations Objectives of BNPPISPL for all the sites handledResponsibilities Direct Responsibilities MIS / Reporting:v Prepare and distribute daily, weekly and monthly management reports in accurate and timely manner.v Coordination among the different department for sharing important informationv Ability to conduct additional research and analysis of data to gain business insights, overall trends and customer behavioursv Where necessary, carry out additional research based on the requirementsv Ability to work on data and generate various types of reports/ad-hoc reportsv Ability to interpret and present the information by performing various data analysisv Candidate must have understanding of operational process, logical thinkingIT Support:v Coordination with Technical Leads, other support teams, Service providers for timely resolution of IT issues raised by OPS teamv Understand issues from various ops team and route IT trouble tickets to the appropriate IT team and follow up until closurev To ensure weekly IT goverance with various support team and track actionv Lead Interaction with various stakeholders users, managers and ITComplinace / Audit / Control: v Ensure timely completion of audits requirementsv Review SAP access rights and ensure alignement with skill matrixv Ensure Timely reporting and remediation of critical accessv Review of control execution for the Key Controls related to payments and report all deviations in timely mannerAutomation:v Delivering the tasks assigned within timelines, support business with innovation, and work on automation ideas to enhance the existing reporting mechanismv Work closely with SMEs and process owners to identify automation solutionv Cost reduction Initiatives through value addition, automation, projects etc.v Translate business requirements into specifications that will be used to implement the required reports and dashboards, created from potentially multiple data sourcesv Would be working across business lines, conferring with managers and executives to gather requirements and specifications while developing enhanced data and reporting tools.v Will work directly with Reporting Manager to gain a better sense of the current shortcomings in reporting technology and devise solutions to enhance reporting and data management.v Able to resolve issue encounter in the exisiting macrosTechnical and Behavioral Competencies requiredTECHNICAL COMPETENCIES REQUIRED:
• Good to have exposure to BI & Data analytics
• Good overview on Statistics and its graphical representation
• MS Access and VBA Macro coding are added advantage
• Proficient with MS Office Applications like Excel, Access, etc. and being able to design reports and tools with VBA macros.
• Familarity with Computer applications, MS Office, Business Objects etc
• Familarity with Back Office Operations, Processes and systems.
• Knowledge on various regulations connected with Banking Operations.
• Operational Risk awareness
• Knowledge on Banking Law & Practice
• Product Knowledge on Cash Management
• Faimilar with Powerpoint
BEHAVIOURAL COMPETENCIES REQUIRED:
• Communications Skills
• Networking & Logistics Management
• Interpersonal & Team Building Skills
• Results Driven
• Taking Initiative and Risk Management Skills
• Client Focus and Decision Making Skills
• Good analytical and problem solving skills.
Experience and Qualifications requiredExperience: At least 2.5 years in MIS Reporting sQualification: Bachelor Degree and /or Master Degree, * Bachelor degree or equivalent.

Keyskills :
ms officeinsurancesalesback office operationsback officemiscustomer relations