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Senior Associate - GLG Surveys

1.00 to 2.00 Years   Mumbai City   06 Jan, 2021
Gerson Lehrman Group India Pvt Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

This position requires meticulous attention to detail, the ability to prioritize and multi-task, excellent written and verbal communication skills, a keen analytical outlook, as well as, a passion for creative problem solving, client service, and project management. Project types are variable in size, length, and complexity.

Specific responsibilities include (but are not limited to):

  • Assist with the design and facilitation of customized surveys targeting a wide variety of specialized topics and populations for clients in India
  • Project assistance with other survey teams: Work with the point-person in other teams in the US and UK to assist in end-to-end survey execution; ensure the broader survey team s resources are optimally utilized for the success of your project
  • Manage and assist in managing multiple survey projects with tight timelines while prioritizing and multi-tasking to ensure important deadlines are met
  • Compile and review reports of survey data for clients (data analysis not required)
  • Navigate survey requests with complex requirements and client-specific preferences
  • Establish and build strong working relationships with colleagues, partners, and clients
  • Work towards interacting directly with clients to understand and meet their learning needs

An ideal candidate will have the following:

  • Bachelor s degree or higher
  • 1-2 years of market research experience
  • Superior writing, logic, and interaction skills; including oral and organizational skills
  • Experience collaborating with team-members in a high-throughput, deadline-driven, process-oriented, client-servicing environment
  • Demonstrated experience with questionnaire and survey writing/programming (e.g., experience with Decipher, Qualtrics, or a similar platform)
  • Experience analyzing results and/or communicating survey results to stakeholders
  • Proven ability to work in a rigorous, fast-moving environment
  • Excellent conceptual and analytic skills
  • Ability to handle multiple projects and prioritize, identify, and solve problems
  • Experience with statistical techniques
  • Strong problem-solving skills, dedication, and patience allowing you to complete and rigorously review every stage of challenging project work
  • Willingness to work flexible and extended hours outside of the traditional workday, as needed (including evenings and weekends)
,

Keyskills :
salescustomer relationsclient servicingdesignproblem solvingproject managementclient serviceverbal communicationidealdata analysisinsurancemissurveyprofessional servicesfinancehandle multiple projectsqualitymarket researchcreative proble

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