Senior Business Analyst_ - SF

Job Description

*Role Responsibilities he role will sit within a selected squad in support of the squad Functional Design Lead as part of the Success Factors Programme. This role will be responsible for analysing and translating multiple sources of information into business solutions and process improvement recommendations. Other responsibilities include assisting with process discovery, analysis, reengineering/redesign and documentation.The chosen candidate will apply their expertise in analysing data to discover process inefficiencies and insights, create current business process flows and problem statements, and using data to capture the financial and non-financial impact of current HR operating model.Strategy
• Understand current organisation and As Is global and countries processes and identify To be opportunities for changes, balancing operational excellence, regulatory and countries specific requirements.
Processes and responsibilities
• Awareness of the Bank s strategy, business and regional footprints, and roles within HR.
• Support continuous improvement and operational efficiency of processes to optimise operating model and employee experience.
• Evaluate information gathered from multiple sources.
• Work with the business architect and other planners to assess current capabilities and identify high-level customer requirements with the help of Product Owner.
• Identify and define user stories and use cases.
• Set up and maintain the Requirements Traceability Matrix.
• Participate in transitioning the user stories and use cases to the designers and ensure a clear and complete understanding of the requirements.
• Assist in translating user stories and use cases into test conditions and expected results for product, performance, and user acceptance testing.
• Participate in quality management reviews, process designs, prototypes and other requirements workbooks to ensure they fulfil stakeholder s requirements.
• Present clear options and recommendations, facilitate decision making and enable clear understanding in key stakeholders of risks, outcomes and trade-offs.
• Manage conflicts in stakeholder expectations, employee experience and HR good practice in process solution design across multiple workstreams.
• Understand risks, business imperatives and business context when facilitating decision making impacted by the process re-design, create solution options and make recommendations.
• Awareness of need to execute projects with strong focus on process excellence and business requirements to ensure that stakeholders expectations are met.
• Attention to detail and ability to manage various data points to achieve a common goal (customer experience, operating model standards, system performance and functionalities).
Risk Management
• Ensure HR Services deliver effective management of operational risks in compliance with applicable internal policies, external laws and regulations at a global level.
• Act to minimise operational loss and audit failures and take proactive measures to respond to matters arising, identify and manage forward looking risks.
• Embed the Group s values and code of conduct across the team and larger function.
• Ensure that Risk Management matters that are brought to the job holder s attention are subject to direct remedial action and/or ensure adequate reporting to the appropriate Risk Committees.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Work with the HR COO team to achieve the outcomes set out in the Bank s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• HR Service Delivery Design Lead, Transformation Office Lead, Programme Manager, Product Owner, Vendor and the rest of the HR Service Delivery Modernisation team.
• HR for HR, Country Heads of HR, HRBPs, CoE Leads, HR COO team.
• Internal communications team, Corporate Communications team, Subject Matter Expert employees.
Key Functional Partners: ITO, Finance, Compliance, Legal and Risk.Our Ideal Candidate
• Experience with Jira, Confluence, Trello.
• Excellent self management practices. An independent thinker with exceptional work ethic. Self directed and resourceful.
• Strong communication and presentation skills. Exceptional writing skills that emphasize storytelling, not jargon.
• Team player. Thrives in a dynamic fast paced work environment working with multiple teams.
• Agile methodology and practice
About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.Visit our careers website www.sc.com/careers ,

Keyskills :
code of conductuse casescustomer relationsuser storieskeeping things simpleagile