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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Telecom / ISP |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Able to solve medium to high complexity applications related incidentscoming from end-users or 1st line support.Logging incidents and their status in Operations Work Flow managementSystem with collecting all related information (logs, reports, SQLqueries)Able to analyze impact of incident and communicate it to affected userareas and minimize it., Good hands on experience in IT OpsTrouble shooting experienceProvide support to L1Strong analytical, problem identification and problem solving skill
Keyskills :
siteinspectiontroubleshootingproblem solvingoperationsanalyticalProblem AnalysisOperation MonitoringPlanningProblem SensitivitySocial PerceptivenessDecisionMaking