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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Operations Management / Process Analysis |
| EmploymentType | Full-time |
Job SummaryA. Finance: To achieve budgeted sales / order input by employing suitable marketing resources. To ensure no overdue outstanding and reduction in credits. To ensure collection of Earnest Money Deposits (EMDs) / concessional sales tax forms / Bank Guarantees (BGs) To ensure uniform weekly billing. To ensure sales through new avenues of business, new products and new customers. B. Customer: To ensure customer satisfaction through effective after sales service, pre order and post order service. To ensure effective coordination with external customers like channel members, trade associations, industries etc. and internal customers like manufacturing divisions to achieve business objectives. To interact with all customers of the branch and ensure customer satisfaction. To get feedback on product and services from customers. C. Process: To ensure enquiry generation and conversion as well as submission of offers. To obtain Approvals and carry out product / sales promotion activities To convert dealers / customers to channel finance. To gather market intelligence and information on competition and their activities in the market. To have effective planned journey cycles (PJCs) To conduct seminars and exhibitions. Contract review and close coordination with division and customer for smooth execution. D. People: To keep self motivated by ensuring job clarity, yearly target setting and supporting the team members for achieving the budget. To ensure compliance with laid down procedures. To enhance knowledge through various sources like catalogues etc.,
Keyskills :
customer relationsmissalesdeliverycustomer service