Senior Manager - Staffing

Job Description

Fractal Analytics is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets; an ecosystem where human imagination is at the heart ofevery decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence.Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a Cool Vendor and a Vendor to Watch by Gartner.Role Brief:This involves driving staffing fulfilment across business/delivery units which includes end to end demand and supply management, forecasting, bench management, project allocations and utilization. This role also demands excellent presentation skills [PPT], hands on expertise in data analysis, report generation, visualization and dashboarding in excel/power BI or similar platform. Ability to automate reports and other process, bring in improvement by re-engineering process, automation, tool / system enhancements and increase overall efficiency.Job Responsibilities:

• Drive manpower planning basis people and revenue forecast across multiple delivery units.

• Review of demand in line with overall revenue growth of the unit and pyramid and highlight variances. Work with business units to address the variance.
• Collaborate with delivery teams to proactively identify internal availability of people and enable rotation across accounts.

• Analyse supply gap and plan for hiring on bench by closely working with recruitment function
• Identify training needs and cross skilling opportunities to maximize utilization by effective redeployment, work with learning and development team to enable this
• Effectively manage internal talent pool [Bench management] and ensure right alignment of people to projects and ability to handle employee concerns who are on bench.
• Institutionalize metrics based KPI for staffing function like revenue impact, span and pyramid, on time fulfilment [OTIF], internal NPS, TAT and SLA adherence, Billable Utilization, Demand and bench aging, and so on. Drive KPIs and metrics and publish periodic dashboards.
• Drive governance and cadence within the team and with business units
• Understand the current systems and process in organization and bring in improvement by automation or other alternate methods
• Good in content writing for documentation of policies and guidelines and process flow.
• Excellent skills in preparing PPT, dashboards, Excel /Power BI based reports for leadership presentation. Hands on experience in HR Analytics will be good to have.
• Establish strong rapport with key stakeholders, Senior Business Leaders, training, IT, Human Resources, Finance etc.
• Seamlessly work across practices to drive effective staffing process in both offshore and onsite locations
• People and team management expertise will be a plus

• Minimum 5-7 years of relevant experience in Staffing/RMG activities along with business operations.
• Exposure to IT Industry and worked in RMG/Staffing functions and should have handled headcount of not less than 500 people.
• In depth experience in managing resource requirements and on time fulfilment, demand vs supply analysis, utilization, bench management and related KPIs
• Excellent presentation skills [PPT] and hands on excel and other visualisation knowledge in creating reports dashboards is mandatory
• Experience around Process redesign and improvement, knowledge of resource and bench management tools is essential
• Good written and oral communication skills to comfortably interface with senior leaders, including executive leadership is a must
• Willingness to work in flexible environment, open to change management and out of the box thinking is essential
• Highly self-motivated, willing to learn and quick adaptation to new processes. Aggressive and proactiveness is essential to execute this role with good eye and attention to details.

Keyskills :
data analysisltdmistalent poolfortune 500business unitsbench managementfinancehr analyticschange managementprocess redesignsalesaccountancytraining needsteam managementhuman resources