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Senior Technical SRE Manager

6.00 to 9.00 Years   Mumbai City   31 May, 2021
Standard Chartered Bank Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software,Sales / BD
EmploymentTypeFull-time

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role Responsibilities

  • Senior Technical SRE Manager for application management and service delivery in Digital Foundation technology individual contributor role.
  • Technical analysis, troubleshooting complex incidents and business stakeholder management.
  • Meeting SLAs and improvement on support performance by focusing on preventive measures.
  • Identify and implement the service improvement actions and contribute to SRE transformation journey.
  • Continuous improvement on proactive monitoring, housekeeping automation and capacity planning to proactively detect and avoid incidents.
  • Production Change management - Accountable for managing the changes getting onto production / application releases and rollouts with zero or minimal impact to stability.
  • Impact assessment for dependent changes of the surround systems, infrastructure, networking etc.
  • Accountable for ensuring proper documentation of all production changes (e.g. monitoring & recovery procedures, fall back plan, implementation plan etc.)
  • Problem management Analyse and prioritize the application fixes. Collaborate with delivery counterparts for production problem fixes in a timely manner to minimise service degradation.
  • Risk management - Proactively identify and manage the application risk through appropriate mitigation controls.
  • Audit Management Participate and manage the internal and external technology and business stakeholders-initiated audits.
  • Ensure Disaster recovery procedure / plan and Business Continuity management plan are up to date and be ready for anytime.
  • Publish monthly MIS related to incident, problem, change trends along with Risk, SIP and RCA Action Items to senior stakeholders.
Our Ideal Candidate
  • Hands-on Full stake software development and application support experience.
  • Technical experience in technologies such as Java / J2EE, Core Java, Web services, API, HTML, CSS, JavaScript, DB2 / Oracle, SQL, PL/SQL,
  • Experience in managing banking applications / delivery of largescale enterprise technology solutions and services
  • Ability to technical influence and drive the pear SRE team responsible for supporting multiple application across locations of diversified culture.
  • Very good communication and presentation skills to work and report to either the business, a global support team or other support groups, i.e. infrastructure, network, etc.,
  • Open mindset that drives end-to-end automation via tooling
  • Working knowledge and usage of tools such as Control/M, Monitoring tools like ITRS, ELK, Grafana, Jboss, WebSphere and MQ Series, Oracle
  • Exposure to SRE, DevOps, Vx pipeline, CI/CD
  • Bachelor s degree in Information Technology or Computer Science.
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Keyskills :
business continuity managementcore javamonitoring toolschange managementsoftware developmenttechnology solutionsproactive monitoringinformation technologyapplication management

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