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Service Coordinator

13.00 to 18.00 Years   Mumbai City   18 Dec, 2023
ARYAN HR SOLUTIONS Hiring For Jewellery & Industrial sector
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryGems / Jewellery
Functional AreaService / Installation / Repair
EmploymentTypeFull-time

Job Description

    Hello,This mail is from Aryan HR Solutions.one of the leading consultancy in Mumbai. We are hiring for our client who is supplying highquality Tools, Consumables & Machineries in the area of Jewellery & Industrial sector.Position: Service CoordinatorReporting To: Management, Head of Service TeamLocation: Andheri (E).Experience: 13 YearsQualification: Any Graduate.Annual Salary Offered: Rs 6 Lakh / Yr to Rs 14 Lakh / YrPosition Purpose:A Service Coordinators role is, supporting the Service Engineer team in attaining monthly and annual targets through proposal writing, contract development, and effective communication with the new and existing clients, external distributors, representatives and agents. A Service Coordinator resolves all complex inquiries from the clients and ensures customer satisfaction.Essential Duties and Responsibilities: -- Communicate effectively with Service Team and their clients also with the foreign principals to maintain existing relationships.- Providing sales and administrative support through various office duties such as answering the phone, making calls to vendors, managing calendars, scheduling site visits for Engineer, etc.- Supporting the service team in attaining set targets- Preparing monthly, weekly or daily analysis as instructed by the Director of Sales- Input new Lead inquiries into the companys database and update program files in the database as needed.- Maintaining files and records with effective filing systems Maintaining an efficient work environment while contributing to the overall success of the organization- Coordinating and responding to all requests of internal meetings- Assisting in the implementation of service strategy as prepared by the Service Head.- Retain a knowledge of venues, restaurants, tours, etc. to provide accurate assessment of particular needs of service team.- Create proposals and contracts that accurately reflect the services requested. This includes: word processing, creative writing, costing and research- Follow up with clients for the orders, payment follow up, etc.Skills and Specifications: -- Excellent polite and persuasive communication skills -- Passionate, hard worker and well organized professional with power to prioritize and multitask- Should exert sound judgment, discretion and preserve confidentiality- Ability to meet deadlines- Good liaison with all other department members- Able to work in team and willing to put up to team- Pays attention to detail- Flexibility in work- Able to operate in different work conditions such as on-site, off site- Able to work alone- Can work well in a fast-paced environment- Self-Starter who is proactive and motivated.- 1-3 years of industry experience or a related customer service experience required- Computer skills - Ms-Excel, word, MS windows, Internet, and Power point, Ms. Outlook- Good Typing SkillInterested candidate can send their updated CV on hidden_email with subject line Service Coordinator #385#Kindly provide following details for Short listing purpose:Current Designation:Current CTC:-Expected CTC:-Notice period:-Reason for leaving Current/ Previous Company:-Your Reporting Team Size (if any): -How punctual you are in your duty shift (Best/ Very Good / Good / Average / Below Average):Current Res. Location:-I would welcome you passing this email on to any friends/colleagues who may match this description and would be interested.Thanks and Regards,Omkar | hidden_mobileEmail: hidden_email

Keyskills :
service managementservice engineering

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