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SGF Admin

3.00 to 6.00 Years   Mumbai City   04 Feb, 2021
IBM India Pvt Limited
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

IntroductionThe infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world s relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.Your Role and ResponsibilitiesL3 SFG Administrator will provide support in implementing solutions and troubleshooting issues related to SFG suit. It includes definition and execution of best practice standards for the technical administration and operations team. If you are seeking a challenging role opportunity that leverages cloud based deployments, has responsibility for a critical enterprise platform and provides a key customer management function, then this role is for youResponsibilities:

  • Responsible for handling relevant technologies is must (Sterling File Gateway, Sterlinf Integrator, Sterling Secure Proxy, Sterling Perimeter Server, Control Centre, Red Hat EL7)
  • Configuring Network adapters
  • Troubleshooting transactions, file transfer failures and issue resolution
  • Support for multiple operating systems including UNIX, Windows NT/2000, Linux, IBM z/OS & iSeries.
  • Understanding of PGP and how its implemented with SFG
  • Troubleshooting dashboard issues and system performance tuning
  • Monitor performance and execution of files managed through platform; respond to and troubleshoot problems
  • Analyse root causes of operational malfunctions and provide resolutions
  • Handle escalated issues and follow-up on outstanding issues promptly
  • Ensure compliance and alignment with security and audit requirements
  • Recommend process improvements to improve operational efficiency and cost-effectiveness.
  • Maintain daily logs of operational issues and maintenance activities; Contribute to business meetings and report on issue status
  • Address customer issues promptly and accurately
  • Apply ITIL methodologies
Required Technical and Professional Expertise
  • Extensive knowledge on SFG suit
  • Experience in interacting with IBM support for issue resolution.
  • Should be able to troubleshoot and manage on System level
  • Ability to check logs for issues
  • To be able to do installations of Sterling Products and configure them.
  • Setup parameters in SI/SFG and support communication
  • Working knowledge in file transfer protocols including HTTPs , SFTP.
  • Should have BPML development knowledge
Preferred Technical and Professional Expertise
  • You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
  • Intuitive individual with an ability to manage change and proven time management
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
  • Demonstrable experience in handling large end user setups IT Industry
About Business UnitAt Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. Its a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, What else is possible GTS is the place for you!Your Life @ IBMWhat matters to you when you re looking for your next career challenge Maybe you want to get involved in work that really changes the world What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion Are you looking for a culture of openness, collaboration and trust where everyone has a voice What about all of these If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.,

Keyskills :
file transferglobal deliverydesign thinkingcreative designaudio masteringsupport servicesequipment supplyoperating systemsbusiness meetingscustomer managementagile methodologies

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