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Shaping Lead

5.00 to 7.00 Years   Mumbai City   16 Jun, 2021
Standard Chartered Bank Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

The Demand Management function sits within the Client Coverage COO, which is under the umbrella of the Commercial, Corporate & Investment Banking (CCIB) organisation. It owns and executes the Lining up the Work (LUW) process under the Bank s New Ways of Working. Key responsibilitiesThis role works with the top 10% of change in the Client Coverage backlog in terms of size and complexity. The incumbent will be responsible for leading a Shaping exercise per change initiative. This involves identifying and engaging the necessary SMEs and impacted parties to form a Shaping Squad and leading them through the Shaping process to understand and document:

  • Problem Statement and Business Impact
  • Benefits / value statement
  • High level requirements
  • High level solution options, design and potential phasing
  • Dependencies
  • Squads and capacity required
  • Priority / timelines achievable
  • Escalate where new capacity or trade-off decisions are required
Once Shaping is completed the item is handed to Doing The Work (DTW) Product Owners & Squads to deliver.Strategy
  • Understand the Client Coverage Business Plan and its Strategic Goals, Enablers and Metrics
  • Validate that the change initiative aligns to the above, and to what extent, to support prioritisation decisions
  • Ensure business requirements and proposed solutions achieve required business goals
Business
  • Understand the benefit value of the change initiative in order to support prioritisation decisions
  • Drive the creation and validation of complex and multi-domain solution options with the Shaping Squad, covering a wide range of platforms, processes, people and data
  • Strong stakeholder management skills are required to effectively engage wide ranging and senior stakeholders across business segments, functions and geographies
Processes
  • Execute the Shaping process efficiently, balancing the right level of detail that enables:
    1. Agreement by Shaping Squad members and handoff to Product Owners and Delivery Squads
    2. Whilst not prolonging the Shaping phase by crossing into DTW level of detail
Risk Management
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Governance
  • Ensure Shaping process is followed and contribute to continuous improvement
  • Ensure agreement is obtained from necessary parties such as Architecture, Governance, Business Stakeholders, other pan-CCIB or pan-Bank teams where such dependencies exist
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Key Stakeholders
  • Client Coverage business teams (eg. Requestors, Impacted Parties)
  • Client Coverage COO teams (eg. Product Managers, Product Owners, Process Owners, Data Governance)
  • Technology & Innovation (eg. Architecture, System Leads)
  • Other business and technology teams (eg. Pan-CCIB or Pan-Bank teams where dependencies exist)
QUALIFICATIONS:
  • Experience working in systems and process change, business case development, project planning/management, business analysis or similar role
  • Banking experience, ideally in Client Coverage equivalent business
  • Knowledge of Sales & Relationship Management, Client Onboarding, Credit Origination or similar domains
  • Good stakeholder management
  • Excellent communication skills and ability to tailor ideas to required audience and stakeholders
  • Can-do attitude and proactive in stakeholder engagement
  • Minimum 5 years of relevant experience
,

Keyskills :
business case developmentbusiness caseclient coveragebusiness analysisclient onboardingmanagement skillsdemand management

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