Team Leader

Job Description

* About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role Responsibilities Strategy
• Involvement in Process/Project Initiatives / Automation / process Improvement
Business
• Good understanding of Banking & Financial Industry
Processes
• Exceptional problem-solving skills.
• Organisation and communications skills
• Good team player and ability to work in shift
• Good understanding of various aspects of Risk management and escalation protocol in MO Ops
• Capacity to learn quickly and execute accurately.
• Strong Quantitative/ analytical skills.
• Should be self-starter and effective problem-solving skills.
• Comprehensive knowledge of Global markets operation and products.
• Sound knowledge of TLM reconciliation reporting &, accounting, FXMM operations
• Hand own experience of TLM, Razor, FEDS, Opics and Murex.
• Continuous improvement in productivity to the standards prescribed for the processes from time to time.
• Ensure cross-rotation within the section to provide greater flexibility of operations and provide wider exposure to staff.
People and Talent
• Help embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm
• Overall client satisfaction and meeting service expectations
• Quick turnaround for queries & priority items
• Should be a Team player- flexible
• Adhere to the instruction of the Mangers.
• Being active part of team discussions to come up with process improvements
• Actively participate in Sustainability (CSR) initiatives, staff engagement programmes
Risk Management
• Ensure 100% compliance at all times to the group s risk management framework as applicable
• Compliance with all applicable Rules/ Regulations of Company and Group Policies
• Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and report all suspicious transactions to the Unit
• Timely escalations and resolutions on confirmation outstanding etc as per Escalation policy
Governance
• Comply with all the group standards, policies, procedures and guidelines as applicable and values of the Bank at all times
• Adhere to Group Code of Conduct at all times
• In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group s Values and Code of Conduct
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
• Lead the FMO to achieve the outcomes set out in the Bank s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; the Right Environment
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Key Stakeholders
• FMO involved in different processes catering internal & external clients from various financial sectors, representative in group and country
Other Responsibilities
• Embed Here for good and Group s brand and values in Financial Market Operations.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate Education:
• Degree - Bachelor Degree preference on Commerce & Financial services
Skills:
• Ability to handle stakeholders at Senior Management levels.
• Strong Analytical ability
• Eye for detail and good in numbers
• Excellent communication
• Recognize and manage complexity
• Good People Management skills
• Prioritization and Delegation of activities
• Problem solving / Trouble shooting skills
• Good knowledge in FX Products
Apply now to join the Bank for those with big career ambitions. To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
salescustomer relationsslaqualitycoachingexternal clientssenior managementpeople managementfinancial marketsclient satisfactionpersonal responsibilityfinancial justificationtlm