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Technical Writer - R & D

3.00 to 5.00 Years   Mumbai City   04 Jan, 2022
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryManagement Consulting / Strategy
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Purpose of the Role

As a part of the Solution Integration (SI) team, you will be responsible for writing clear and precise instruction manuals, admin guides, and articles, with the primary objective of simplifying complex technical information for system users. You will collaborate with the SI and product development teams to collate technical information and develop high-quality, concise, clear documentation for Alepo products and solutions.

Skill Set

Education:

  • B.E or B.Tech in Computer Science/Computer
  • Engineering / Electronics / Telecommunications from an accredited college or technical institute.

Industry Experience

  • Three years minimum

Knowledge Areas

  • 3-5 years of experience in writing manuals
  • Experience in writing operational procedures
  • Experience in writing user guides
  • Experience in writing industry-standard product documents
  • Experience in telecom OSS/BSS, RADIUS, AAA, HTML
  • Experience in IP networking and network programming will be a plus
  • Proficient in English, flexible, rigorous, synthetical communication, and strong adaptability

Desirable Skills

Knowledge and proficiency in:

  • Adobe FrameMaker
  • MS Office applications
  • HTML. XML
  • Epic Editor

Added Advantage

  • Knowledge of WebWorks Content Management Tool

Responsibilities

  • Understand business requirements and document the software solutions in user and admin guides covering system configuration details, runtime behavior, and use cases.
  • Diagrammatically represent network and product deployments
  • Unit test documents to verify compliance with system behavior
  • Ability to write System Operating Procedures with screenshots
,

Keyskills :
editingdocumentationcontent managementmicrosoft wordcustomer relationsms officetelecom ossepic editorip networkingcomputer sciencesoftware solutionssystem integratorsproduct developmentnetwork programmingsolution integrationsystem configura

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