Transaction Processing Manager

Job Description

The candidate joining our group will be expected to lead high-impact initiatives ranging from People, Process and Technology with senior leadership visibility. The programs will typically be in the Cross Organizational in and around EMEA Core Cash teams, where you will be required to identify opportunities for large impact transformation using a data driven approach and lead a program that will deliver on a target state vision to increase operational efficiency. You will be asked to lead work streams/projects across the CIB lines of business from assessment through articulation of recommendations and execution.

• Manage and execute complex projects and ensure that project deliverables are met with the appropriate due diligence and system integration
• Work with a team of stakeholders across multiple groups including the front office, product development, core operations, technology, Client Service, and work closely with APAC and WHEM partners on global initiatives
• Follow industry-leading technology trends and recommend strategic implementation for the benefit of the businesses
• Provide transparency to management through project governance by ensuring deadlines are met, strategic initiatives are delivered within budget, and strong adherence to risk mitigation
• Partner with internal stakeholders to ensure project meets expected results
• Identify and facilitate issue resolution and escalate where applicable
• Business process re-engineering
• Help analyze system infrastructure and existing process flows to determine gaps or opportunities for productivity
• Document business requirements by working with the operations and Product team. The individual should be able to articulate business requirements clearly to technology and product development teams.
• Monitor, track and report project milestones and timeline
• Participate in meetings at the operational and project level, providing continuous feedback on project status, UAT management, and production deployment
• Full understanding of business landscape, products, infrastructure and control environment
• Support business units in the development and execution of acceptance test plans for a successful implementation
• Lead all aspects of strategic projects for EMEA Core Cash and help the businesses manage their strategic development plans
• Ability to represent team in key senior Project Delivery meetings
• Produce summary presentations and overview materials for program stakeholders
• Understand resiliency planning, budget and headcount forecasting

Qualifications

• We are looking for candidates with the following characteristics:
• Minimum 3 years of payment operations experience (EMEA Operations preferred)
• A track record of involvement in change program implementing new business processes and controls
• Good balance between analytical skills and interpersonal skills
• Candidates with prior experience for implementing projects leveraging Robotics and Block chain technology are preferred.
• Ability to face off to very demanding stakeholders, large scale impact program execution
• Strong understanding of the Cash transaction lifecycle & cash management
• Delivers prepared presentations well; can provide clear, well-reasoned answers to questions; prepares and sets the agenda for team meetings
• Problem solving skills to identify, understand and address operational and technical issues
• Begins to apply structure to well-defined problems and issues with guidance; returns correct quantitative and qualitative results the first time

Skills:

• Builds a clear vision of digital capabilities and continually coaches others to expand their skills and drive transformation aligned to business strategy; Exposure to RPA; Alteryx; Xceptor; Tableau tools to drive automation and visualization
• Demonstrates a thorough understanding of our products, systems and end to end processes, and keeps abreast of market and industry trends
• Applies innovation and design thinking techniques to continually challenge and improve the efficiency, scale, and resilience of our operating platform
• Builds long term, trust-based relationships with clients and internal stakeholders in order to deliver solutions that create strategic value
• Understands the systems landscape that supports the Business services, and the main features and functionality of each key application in use

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Keyskills :
machinerydesign thinkingnew businessproject deliveryprintingdeliverydyeingcash managementdue diligenceissue resolutionclear visionanalytical skillsbusiness strategyyarnbusiness unitsfront officestatements of work sow