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Travel Consultant

0.00 to 4.00 Years   Mumbai City   05 Jan, 2024
VHM Consultants
Job LocationMumbai City
EducationNot Mentioned
Salary< Rs 50,000 - 3.0 Lakh/Yr
IndustryTravel / Tourism
Functional AreaCustomer Care Executive (Call Centre)Tour / Travel Management
EmploymentTypeFull-time

Job Description

    Job Description-Conduct outbound calls to potential customers to introduce Cruises and generate interest and close thesales on call. Effectively communicate product features, benefits, and pricing to prospects. Identify and understand customer needs, and tailor solutions to match their requirements. Provide accurate and up-to-date information about products and services to address customer inquiries. Utilize strong persuasion and negotiation skills to close sales and meet or exceed sales. Maintain detailed and accurate records of customer interactions and sales activities in the CRM system. Collaborate with team members to share insights, strategies, and best practices for achieving sales goals. Keep abreast of industry trends and competitor offerings to better position our products/services. Follow up with potential customers who have shown interest but have not yet made a purchase. Continuously improve sales techniques through ongoing training and self-development. Provide regular reports on call outcomes, sales conversions, and key performance indicators. Maintain professionalism, positivity, and a customer-centric approach in all interactions. Maintain a strong understanding of our products, services, and industry trends to position them effectively.Key Skills: Proven experience in Tele-sales, tele marketing or similar role with successful track record of meeting orexceeding sales. Exceptional communication and interpersonal skills, with ability to build rapport and establish positiverelationship over the phone. Strong persuasion skills to close deals and handle objections effectively. Excellent time management and organizational skills to prioritize tasks and manage a high volume of calls.

Keyskills :
customer careholiday packagestelecom salesinbound callsfollow ups

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