Treasury Specialist Mumbai city

Job Description

The Role Responsibilities Strategy
• The role holder is required to market and manage Personal/Business Banking customer relationships through proactive and consultative approach and detailed understanding of existing customers business to increase wallet share for NTP & NTB
• Acquire profitable new customers for Personal/Business Banking through the creation, development and maintenance of high-quality advisory relationships that include effective consultative selling and creative structuring of financial solutions.
• To increase the number of active clients using the digital platforms to execute FX transactions in collaboration with segments
• To increase and sustain the number of active FX clients on out digital platform with a greater emphasis on driving FX digital utilization on BB.
• To manage and effectively control bank foreign currencies with Branches and Customers in collaboration with WMPS dealers.
• To manage and effectively control bank retail foreign exchange with a view to maximise earnings with strict compliance that all transactions are performed with Central Bank regulations and Group Market Risk Limits. To proactively market branches for referrals and FX business and promote co-ordination between branches and Financial Markets.
Business
• Directly work with customers to deepen and secure new business relationships through the analysis of needs and provision of foreign exchange products and services.
• Analyse and review quality of potential and existing business to ensure maximum profitability
• Maintain accurate and up-to-date records of all actual and attempted customer interactions.
• Conduct customer meetings that have defined call objectives, desired outcomes and a well-constructed plan.
• Liaise and provide leadership in areas of expertise, particularly in the provision of products and services to customers.
• May be requested to co-ordinate country or regional initiatives within WMPS.
• Provide feedback to senior management, marketing and product management on customer s needs and the efficiency of marketing strategies and tactics.
• To regularly visit the branches and agencies with the objective of providing support in marketing their customers, disseminating information on Financial Markets products and understanding their Financial Markets needs.
• To maintain constant relationship with BB and Personal customers through site visits and telephone calls.
• Market new FX, FI & Wealth Lending products.
• To identify opportunities for cross selling and referral to other SCB lines through developing and maintaining a close understanding of customers businesses.
• Conduct Portfolio reviews jointly with Relationship Managers.
• Ensure that sweeps and adjustments are posted before start of new day s work
• Ensure deals reversals are done as per Cancel & Amend Policy
Traded Benchmark submissions
• Authority is hereby granted to prepare the FX Board rate submissions for publication.
• All FX Board rates must be duly approved in a maker/checker process before publication
• All submissions to the Central bank must be copied to the HoFM, FX trader, Head WMPS, and BORM.
• Awareness and understanding of the wider business, economic and market environment in which the firm operates.
• Work closely with product partners (retail banking ,cash management) in order to come up with ways to improve value addition to clients, as well as increase cross sell ratio per customer
• Liaise with RMs and SCB product specialists in other regions in which particular customers are active, in order to exchange information on the customer, to introduce the customer to other SCB products, and contribute generally to the relevant regional or global customer database.
• Provide spot and forward FX to clients at competitive rates in line with the WMPS pricing guidelines
• Identify client financial risks and come up with structured solutions.
• Maintain an up to date knowledge of economic conditions and market trends, on which to base informed dialogue with customers concerning the market risks in their business.
• Generate and distribute information relating to market conditions, forex rates, and any other relevant information to both internal and external customers.
• Generate and maintain a database of all customers in line with KYC requirements, segmentation and revenue contribution. Respond speedily and positively to all requests from customers for a specific transaction, or for more general advice, or introduction to a more appropriate contact within SCB, whether or not the request is from the specifically allocated group of customers.
Processes
• Ensure that at all times the customer documentation complies with the Group s legal & compliance standards.
• Ensure alertness to risk of money laundering and assist in the Bank s efforts combating it by adhering to the key principles in relation to: identifying the customer, knowing the customer, reporting suspicions, safeguarding records and disclosing suspicions to customers
• Process owner responsibility under the ORF as 1st & 2nd line for executing/completing and for supervising
Risk Management
• Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the firm. Also, an awareness and understanding of the main risks facing the firm and the role the individual plays in managing them
• Be the first line defence, assessing the effectiveness of the control environment making sure there is governance oversight and controls in the business and, if necessary, oversee changes in these areas
• Seek to understand the risk and control environment in country and drive rectification as required
• Ensure adequate and appropriate systems and controls are in compliance with Group policies, procedures, standards and codes, including those governing all Risk types, Compliance, Technology and Operations and Finance to ensure: that team members are capable of performing successfully in their roles there is clear oversight / supervision / decision making e.g. committees
• Ensure effective implementation of Risk Management framework throughout the organisation
• Risk appetite is clear and integral to the strategy with appropriate controls
• Effective processes in place to identify, manage, monitor and report risk
• Drive the systems and procedures to safeguard the security, integrity and confidentiality of information
Governance
• Regulatory & Business conduct: Provide oversight in line with the Standard Chartered Conduct Principals to ensure compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws, other applicable laws (e.g. laws governing securities activities, company law) and anti-money laundering regulations and guidelines.] This includes the responsibility for the conduct of individuals in the financial markets Sales Zambia ensuring behaviours set out in the Group Code of Conduct are followed and that Financial Markets Sales Zambia achieves the outcomes set out in the Conduct Principals and Pillars.
• Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with, in letter and spirit, all applicable laws and regulations, including those governing anti-money laundering, terrorist financing and sanctions; the Group s policies and procedures; and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters. Embed the Group s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture.
• Local regulator prescribed responsibilities and Rationale for allocation.
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Keyskills :
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