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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Rs 3.0 - 5 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Customer Service (Domestic),Operations Management / Process Analysis |
EmploymentType | Full-time |
Urgent requirement for Team Leader Operations for Top Domestic Bpos in Mumbai.Criteria :The candidate should have managed a Team of 15-20 Executives managing Voice / Email / Chat Process.The candidate should be very clear on all his KPIs & KRAs like attrition, Absenteeism, Shrinkage, SLAs etc.The candidate should have excellent communication, Excel & Management skills.Salary - upto 5.50 lacsLocation- MUmbai.Shift - Day + RotationInterested candidates meeting the above criteria, kindly email me your CV on jobs.perfecthr@gmail.com.Shortlisted candidates will get a call from our end.
Keyskills :
customer relationsvnahiscoachinghealth information systemscomputed radiographyhospital information systemsc-armslaihe processsalesqualityhimmirth