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URGENT VACANCY FOR EXECUTIVE IN GOREGAON LOCATION FOR BANK PAYROLL

0.00 to 2.00 Years   Mumbai City   15 Apr, 2024
Global Services
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Dear Candidates,Greeting from Global servicesWe have urgent vacancy for one of our client for the below requirementRequirement:-Urgent Required for Executiveto Bank Payroll.Duties and Responsibilities:-Manage inbound and outbound calls daily in a timely mannerKeep records of all conversations in our Virtual Care database in a comprehensible wayMeet personal/team qualitative and quantitative targetsBuild sustainable relationships and engage customers by taking the extra mileSeize opportunities to upsell products when they ariseIdentifying, escalating priority issues and reporting as per the matrixFollow up customer calls where necessarySkills:-Previous experience in a customer support role will be added advantageAbility to multi-task, set priorities and manage time effectivelyAbility to handle stressful situation appropriatelyAbility to Solve Problems with Empathy and PatienceAbility to work with TeamBasic computer skillsFluent in Spoken English and Hindi. Knowledge of Marathi will be an added advantage.Work Experience: Fresher or 0-3 Years in voice process- Virtual CareQualification: Graduate (Full Time) in any discipline.Gross SalaryFreshers- Starting Rs 22000/-Experienced - Negotiable (basis the profile & last salary drawn)Interested candidate please share your updated CV along with your expected salary on the same mail for further processThanks and RegardsJaya - HR TeamGlobal ServicesMobile no : hidden_mobilehidden_email

Keyskills :
decision-makingstress testproblem solvingactive learningexcellent communication

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