Vendor Relations Manager

Job Description

Vendor Relations Manager part-time SUMMARY: We are now looking for an experienced professional in the field of vendor relations management to join as our new Vendor Relations Manager (recruiter and manager of our vendors - mostly translators and language agencies).To enjoy this role, you should have solid previous experience with vendor management or recruitment/sourcing background. Your work at RWS Moravia will be to identify, screen and onboard translators and relevant translation and language agencies around the world and to keep contact with them long-term. You will also get involved in setting of our overall sourcing strategies and related improvement initiatives and we will give you a chance to work closely with our language quality assurance and other colleagues from the production teams. WHAT WOULD YOU DO:
• Act as a business partner to our internal teams which are responsible for the delivery of translations to our clients. These teams need quality translators and agencies (= vendors) to help them to satisfy our clients. You will need to clearly understand the requirements for these vendors - in other words, what kind of translators and language service providers we are looking for.
• Your primary task will be to identify, attract, hire and onboard suitable language vendors both individual translators and larger language agencies.
• You will be responsible for keeping good relationships with your vendors but also for negotiations related to the volumes of work and related margins.
• We will welcome you to analyze our existing workflows and to propose improvements to the way we work.
• Occasionally, you will be helping our vendors to onboard into our systems and processes and keep contact with them.
• We will need you to keep all information on your vendors up-to-date in our systems for the other members of the vendor management team.
• From time to time you will receive precise tasks related to management of quality provided by translators, in cooperation with senior quality managers.
WHAT REQUIREMENTS DO WE HAVE:
• Proven experience in a role related to vendor management / recruitment / sourcing or similar, as well as to quality management.
• Experience with web-search, preferably with sourcing candidates / vendors via various channels and social networks.
• Previous experience from the localization industry is a strong advantage.
• Great communication skills, both spoken and written.
• Ability to establish and to keep long-lasting relationships with business partners, both internal and external.
• Process-oriented and improvement-focused mindset.
• Fluency in English, both spoken and written.
• Advanced skills in MS Office (Excel, Word, Outlook, PowerPoint).
• Ability to multitask and meet deadlines while working under pressure.
• Positive personality, can do and proactive approach.
About RWS: RWS Holdings plc is a unique world-leading provider of technology-enabled language, content and intellectual property services. Through content transformation and multilingual data analysis, our unique combination of technology and cultural expertise helps our clients to grow by ensuring they are understood anywhere, in any language. Our purpose is unlocking global understanding. By combining cultural understanding, client understanding and technical understanding, our services and technology assist our clients to acquire and retain customers, deliver engaging user experiences, maintain compliance and gain actionable insights into their data and content. Our clients include 90 of the globe s top 100 brands, the top 20 pharmaceutical companies and 19 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific and North and South America. We work in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors, which we serve from 80+offices across five continents.Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).For further information, please visit: www.rws.com Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch. RWS embraces diversity and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind . RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. Recruitment Agencies: RWS Group PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void. ,

Keyskills :
data analysiscustomer valuequality assurancems office