We are Hiring for Specialist, Tech Support

Job Description

*Role Responsibilities The Securities Services Technology team requires Support Lead to manage the Application support for Custody business. The candidate would be required to monitor the health status, perform technical analysis, derive solutions, apply fixes in supporting the application.He/she will be working closely with the business stakeholders, vendor, core project and other interface system teams within the bank. The candidate should have strong technical knowledge with prior experience in development / support and having custody domain knowledge is preferable.Strategy
• Awareness and understanding of the Group s business strategy and model appropriate to the role.
Business
• Awareness and understanding of the wider business, economic and market environment in which the Group operates
Processes
• Responsible for Ensuring system availability & stability of Corporate Action application for custody business.
• Provide resolution for the incidents raised for custody business. Custody Domain knowledge is required for this.
• Situation management - Actively participate and manage situations and ensure no/minimal impact in system availability
• Monitoring Identify and configure key KPIs in system stability for proactive monitoring
Risk Management
• Proactively identify risks time to time and manage it for logical closure
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• Custody Business, Tech, Operations and Infra teams
Other Responsibilities
• Identify opportunities to eliminate redundant/manual activities and actively participate in automation
Our Ideal CandidateRole Specific Competencies
• Knowledge of Java
• Oracle SQL, PL/SQL, Performance Tunning
• Knowledge of Unix
• Monitoring Tools
• Functional knowledge of Custody Domain
• JIRA/Confluence
• Knowledge of SWIFT messages related to Custody Domain
About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us.Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.Visit our careers website www.sc.com/careers,

Keyskills :
personal responsibilitysqlplsqlapplication support