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Wintel Engineer

4.00 to 9.00 Years   Mumbai City   28 Feb, 2022
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 4.0 - 9 Lakh/Yr
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Dear Candidate,Greetings of the day,We have shortlisted your profile for theWintelL2position for one of our Clients for Mumbai location, we received your profile from Monster.com if you are interested, revert with the details mentioned below so that i can schedule your interview with the Client.Updated resume:-Current CTC:-Expected CTC:-Notice period:-Available timing for the interviewPassport:- Yes/NoLocation- Mumbai - Andheri/ Mahape (New Mumbai)Title of the Job:EngineerL2WintelL2Profile of the position:Hands-on experience with Windows servers, virtualization, server hardware, networking basics and involves both server performance/availability assessment and user support tasks. Windows administrators leverage their expertise with Windows operating system and server administration to deploy servers, support day-to-day system performance, troubleshoot system specific issues by performing log analysis and maintain server health by proactive analysis.Duties and ResponsibilitiesProviding advanced support to NOC/ SOC/ GSD/ RDMS and assist Level 3 engineers in managing and implementing the processes.Acknowledge the ticket in your queueFor Server Management, Perform the RCA and work towards resolution.Take care of respective escalation like server/network, security analysis, pure voice support for pure desktop related issues and managing desktop by doing actual trouble shooting based on landesk toolEscalate to next level for complaints if not solved at his or her Level within 1 hr.Update case notes with your findings and close the ticket.Abide by all terms of Letter of Undertaking and follow the same.Follow all admin as well as security rules and regulations of the Organization.Report Information security incidents and weaknesses to Operations manager and CISOKnowledge, Skills & Competencies:Hands on experience including but not limited to:Microsoft Windows Server 2hidden_mobile operating systems.Administration of Windows Operating System components (IIS, DNS, DHCP, AD, Hyper-V, etc.)VMware administration.WSUS administration.Administration of Hardware and Firmware exposure to physical system environments.Analytical skills to accurately identify the root cause.Experience of working with customers through direct interaction during support and change management activities.Excellent verbal and written communication skills.Effective team player as well as ability to drive autonomously.Desired QualificationBasic Education must have a Bachelors degree or Under Graduate in any streamGood Communication Skills (Written & Verbal)Knowledge on Server Monitoring & Management is preferred.Understanding of ticketing system is also preferred.Must be willing to work in 24x7 rotational shifts.Desired ExperienceShould have 4+ yrs of providing Level Support to all departments Schedule time estimates for projects / task deliverables, adhere to SLA.Willing to work in Rotational shifts(Night Shifts will be there).

Keyskills :
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