Sales Executive

Job Description

Primary performance indicators.
• Store Revenue
• Store Operations
• Shrinkage
• Customer Satisfaction levels
Role will include:
• Interact with the Customers and assist the process of Sale at the Retail Stores, by providing consultative inputs for purchase of products from our catalogue
• Liaise with stakeholders in different teams to provide the best suited solution for the customers requirements
• Achieve and work towards exceeding the monthly targets of Revenue and any other metric as communicated
• Execute tasks of store processes and daily operations at the store for maintaining the standards of store display and ambience
• Execute tasks as assigned during inventory and stock movement, by coordinating with the Operations and Sourcing teams
• Execute Visual Merchandising guidelines for the Store so that it consistently exudes our brand experience
• Take up initiatives and/or small projects as assigned for process improvements in daily tasks, data management Store Operations to boost Store efficiency and profitability
• Navigate between ERPs and data templates to manage your revenue and sales related data
• Requires working on Saturdays/Sundays
• Desired Skills and Functional Experience:
  • Retail / Selling and Customer Interaction experience is must
  • Great command of communication / language (English + one vernacular at least) - ability to hold conversations with customers on their dream home, help them pick the right products, understand their sense of aesthetics and guide them accordingly
  • High energy, cheerful person + ability to smile always despite the situation / time
  • Empathy for people and situations; highly approachable person
  • Honesty and transparency in communication; shows warmth in interactions
  • Extremely hard-working and committed to the cause / values / vision of UL
  • Love for beautiful homes, and all things beautiful; a love for aesthetics
  • Willingness to learn rapidly + Ability to consistently make things better
  • Ability to use technology effectively + Ability to use apps / tools to provide design / catalogue consultation

Keyskills :
customer serviceretail salesfurniture showroomsales executivefurniture sale