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Team Leader

4.00 to 9.00 Years   Mysore   12 Oct, 2022
KRIYA NEXTWEALTH PRIVATE LIMITED
Job LocationMysore
EducationNot Mentioned
SalaryRs 3.5 - 6 Lakh/Yr
IndustryInternet / E-Commerce
Functional AreaBack Office Operations
EmploymentTypeFull-time

Job Description

    Responsibilities & Duties1.Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort.2.Should be instrumental to be able to oversee the flow of the day- to- day operations.3.Past experience in with a reputed BPO/KPO/ITES.4.Attention to Detail, Ability to work under pressure and deliver under tight deadlines.5.Good analytical skills, Team Player, Flexible, should be able to work independently.6.take ownership of his/her activities, Will be responsible for achieving team targets.7.able to communicate professionally, confidently, and effectively, work professionally and cooperatively with stakeholders.8.able to maintaining timely delivery of the assigned works for self and team.9.Must have worked into Attrition, Shrinkage, SLA, C-SAT, AHT, NPS.10.Good TEAM handling and CLIENT coordination experience.11.Excellent verbal and written communication skills.12.Team Handling skills, Problem solving skills - working in challenging environment.Essential Requirements1. Experience with Ecommerce domain/ Backoffice operations would be an added advantage.2. Sense of ownership and pride in your performance and its impact on companys success.3. Critical thinker and problem-solving skills.4. Team player.5. Good time-management skills.6. Great interpersonal and communication skills

Keyskills :
process orientationknowledge process outsourcingteam leadingproduct mappingshrinkageback office operationsattritione-commerce

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