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Asst . Manager Customer Support

2.00 to 5.00 Years   Navi Mumbai   24 Jul, 2023
DC Consultants
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryNot Disclosed
IndustryManagement Consulting / Strategy
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Job description
    • Handle team of 2 to 5 people of post customer service team.
    • Make Collection /payments from existing or new customers.
    • Resolve the queries of customer through call / in office.
    • Carried out the flat handover inspection process.
    • Provide loan related information to customer.
    • Maintain relationship with bank or customers.
    • Raise demand letter of customer.
    • Provide details of agreement after the registration of customer through mail/whats up/call.
    • Handled agreement/loan related queries of customers.
    • Manage the team and set goal to carried out smooth operation of collection process.
    • Understand about root cause analysis of process.

Keyskills :
semcustomer service

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