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Bank Hiring || Virtual Relationship Manager- VRM- BFSI Sector|| Mumbai

0.00 to 4.00 Years   Navi Mumbai   24 Oct, 2023
Hy Fly Consultancy Hiring For Hy Fly Consultancy
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryRs 1.0 - 3.0 Lakh/Yr
IndustryBFSI
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    Designation :Deputy Manger VoicePayroll-Bank payrollJob Location-Jui Nagar/Thane/AndheriProcess-InboundSalary-Upto 6 Lakh (Depending On Interview)Day ShiftWork From OfficeCall hidden_mobile Kiranemail- hyflyhr9@gmail.comwww.hyfly.inRequired Candidate profileForex inb, Nri outb24*7 for males and females will work upto 7.30pm onlyGraduate with at least 4/5 coms exp in ceo level escalationsor Nri Sales or premium rm is a must2 rotational offs givenPerks and benefitsMedical Allowance Performance based IncentivesBank Payroll- Phone Banking Officer jobs in Thane Call hidden_mobile Kanchanemail - hidden_emailwww.hyfly.inJob Designation :Phone Banking OfficerThis is permanent job on roles of the Banking Industry with fixed salary high incentives.Be part of fastest growing digital sales channel in financial services industry.
    • Must be excellent communication skills Verbal & Written.
    • Good listening skills and strong communication abilities.
    • Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts.
    • To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customers satisfaction.
    • To identify and convert the opportunities for cross selling (banking product) on customers call.
    • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
    • Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
    • Complete the logs specified by the process (End-of-day target).
    • Adherence to Information Security norms & quality process norms.
    • To be aware of and comply with any updates about the process.
    • Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
    Candidate Desire Profile:
    • Must be excellent communication skills Verbal & Written.
    • Good listening skills and strong communication abilities.
    • Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts.
    • Age should be 20-32 years only.
    • Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity.
    • Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.
    • Team player Candidate must be able to work effectively with all levels of the organization.
    Salary Package:
    • Annual CTC of Rs.2.55 to 3.50 Lac per annum plus performance based high Incentives.
    • Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy).
    Education Qualification:
    • Minimum Graduate with any stream Or
    • Post Graduate with any stream.
    Job Locations : ANDHERI / VASHI /TURBHE /Thane-West (Maharashtra)

Keyskills :
telemarketingcustomer acquisitiontelesalesservicecustomercustomer retentionvoice supportinbound salesvoicecustomer serviceoutbound calling

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