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Crm Executive

3.00 to 7.00 Years   Navi Mumbai   10 Dec, 2022
THARWANI INFRASTRUCTURE
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryRs 3.0 - 9 Lakh/Yr
IndustryReal Estate
Functional AreaReal Estate Consultant / AgentERP / CRM
EmploymentTypeFull-time

Job Description

    Responsible for sending daily cheques to banks for clearance Handling MIS for collection tracker Updating payment entries NEFT/RTGS/Cheque details records Scanning and uploading cheques into the systems Calling customers for Payment collections Generating payment receipts, scanning, dispatching/Emailing it to the customers Sending Demand letters to the customers as per cost sheets Co-ordinating with banks/Accounts team for payment updating Sending daily collection reports to the management Filing/Record keeping of cheques payment details and IOM & Deposit slips copies Co-ordinating with Facility management team and Vendors/Execution & Engineering team for work completion of flats Handling possession related activities Preparing all documents related to possession Meeting clients for queries related flats Responsible for daily payment entries into the collection tracker and into Far-vision Maintaining/Updating records for daily possessions & kits/Key handoverDrafting intimation letters, Payments receipts, LOI, IOD, Allotments Letters, Demand letters, etc and dispatching it to customers Calling up customers for payments collections Updating project status to customers via Emails and calls Coordinating with other teams like Legal team, Accounts, Administration to get information. Scanning all important documents, Cheques and updating payments records in to CRM Meeting clients if necessary to sort out their queries Solving customer queries via email and calls. Prioritising important tasks and ensuring they get done first and get done properly. Improving product quality, customer communications and staff cooperation.

Keyskills :
customer servicebanking processcallingdocument verificationreal estate sales

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