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Customer Happiness Ambassador

1.00 to 5.00 Years   Navi Mumbai   12 Apr, 2024
Decathlon Sports India
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryNot Disclosed
IndustryRetail
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    We are seeking individuals who are passionate about sports and dedicated to delivering exceptional customer experiences through all our retail channels. To deliver best-in-class service and go out of your way to find solutions and make our Decathlon users delighted. Give instant responses & find solutions for our users in the Store and over Emails & Calls. Follow up & think out of the box to deliver quality service in the Store and over Emails & Calls. To ensure complete ownership of customer issues and guarantee end-to-end satisfaction with our services. To collaborate with various teams within the ecosystem of Decathlon to identify optimal solutions for our customers To prepare key reports to stakeholders to help derive better actions on the floor for continuous improvement Sound mind on Conflict Management,

Keyskills :
Customer ServiceProblem SolvingCommunicationCollaborationReport Preparation

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