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Customer Service Executive - Mutual Fund Co Payroll

2.00 to 7.00 Years   Navi Mumbai   19 Jun, 2023
Hy Fly Consultancy Hiring For Hy Fly Consultancy
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryRs 3.0 - 6 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    Service Assurance Officer (Escalations on Call) jobs in Thane Call hidden_mobile Kanchanemail - hidden_emailwww.hyfly.inJRoles and Responsibilities1. Helping Investor in investing in Mutual Fund Schemes and Interacting regarding scheme related information, updating about NAV, providing fund information and guidance, suggesting better investment options. Helping them to expand their portfolios.2. Advisory Role i.e., Investment Advisor, Mutual fund investment, KYC clarification, Handling Queries and Grievance, Redemption, etc.3. Maintain Portfolio of HNI Clients, connect with them related to SIP Schemes, Redemption, KYC Verification and queries, Investment, etc.4. Give Information regarding current market trend and guide investors for investment procedure.5. Connect to investors through Inbound, Outbound Calls & Emails.Skills, Knowledges and Proficiencies :-
    • Ability to handle customer queries.
    • Good convincing power.
    • Patience.
    • Quick learner.
    • Ability to work in a team.
    • Also good computer skills.
    • Good organizational skills.
    • Time management skills
    • Goodsell skills.
    Criteria :-1.Excellent Command on English Must.2.Graduate Fresher can also apply.3. Candidates nearby Navi Mumbai can apply.4. Tele calling Experience in Mutual Fund Domain is a added Advantage.5. Opportunity to Work with Corporate Clients.6. Get product Training, NISM & Soft Skill Training, Etc.Job Locations : ANDHERI / VASHI /TURBHE /Thane-West (Maharashtra)

Keyskills :
uk shiftescalationsinboundtelecallinggrievance handlingus processphone bankingoutboundnri client handling

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