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| Job Location | Navi Mumbai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Provide customer service to customers buying online.Use phone, instant messaging and email to provide fast response to customer enquiries on products, order status and after sales services.Manage order processing cycle with other departments.Helping customers in the online buying journey.Helping customers to resolve any post- sales issues.Resolving escalated cases with unsatisfied customers.Job SpecificationAtleast 2 years of excellent customer services via different communication channels like phone, instant messaging and email.Must be proficient in written and verbal English with an additional language of Hindi.Knowledge of any other regional language(s) such as Marathi will be added advantage. Photographic, Mobile Phone and / or Tablet PC Knowledge or experience is a benefit.Salary Not Disclosed,
Keyskills :
customer serviceconsumer electronicssalesmobilebuyingenglishmanagementelectronicscommunicationtablet pcder processingemailsalarymessagingenquiriesaccessiesNetbooksPocket PCLCD TVHTC