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Job Location | Navi Mumbai |
Education | Not Mentioned |
Salary | Rs 9 - 12 Lakh/Yr |
Industry | Banking / Financial Services |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
Roles and ResponsibilitiesIdentifying, managing, and resolving time sensitive escalations. Performing analysis of data from a variety of sources to identify possible risk indicators. Performing incident triage, to include determining scope, urgency, and potential impact, identifying the specific vulnerability, and making recommendations that enable expeditious remediation. Performing escalation trend analysis and reporting. Performing real-time incident handling tasks to support world-wide operations. Analysing escalations from various sources within Suryoday Bank, determining possible root causes and identifying preventative actions Tracking and documenting incidents from initial detection through final resolution. Writing and publishing techniques, guidance, and reports on incident findings. Serving as technical expert and liaison to law enforcement and legal personnel and explain incident details Coordinating with analysts to correlate threat assessment data. Monitoring external data sources to maintain currency of threat condition and determine which issues may have an impact on POE operations. Drafting and presenting deep-dive documents and reports on policy and process gaps leading to senior executives.An ideal candidate will be able to:Exercise strong judgment in areas where policies are not well defined. Understand the implications of new information for both current and future problem-solving and decision-making. Consider the relative costs and benefits of potential actions to choose the most appropriate one. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems and recommend the most appropriate course of action. Dissect complex problems to develop and evaluate options and implement solutions. Analyse existing policy and process gaps, and identify solutions to close them. Function effectively in a dynamic, fast-paced environment.Desired Candidate ProfileBasic Qualifications Bachelors degree. 6 years of experience managing incidents, escalations, crisis management, risk management, or other relevant experience in a fast-paced environment Exceptional written and verbal communication skills with demonstrated experience writing for and briefing executive-level stakeholders. Ability to think critically and logically, with the vision to work both tactically and strategically. Exceptional bias for action willing to move quickly and decisively to resolve an incident. Demonstrated problem solving and decision-making skills.Preferred QualificationsPreferred Qualifications 3-5 years of experience managing incidents, escalations, crisis management, risk management, or other relevant experience in a fast-paced environment 2+ years working cross functionally with tech and non-tech teams Professional experience working with writers. Editorial and/or content management experience preferred. Familiarity with multiple analytic tools, databases, and techniques. Knowledge of multiple search engines and tools in conducting open-source searches. A proven track record of successfully delivering initiatives from conception through completion.Perks and BenefitsSalary: INR 9,00,000 - 11,00,000 PA.Industry: Banking / Financial Services / Broking Functional Area: IT Software - Application Programming , Maintenance Role Category: Programming & DesignRole: Release ManagerEmployment Type: Full Time, Permanent ,
Keyskills :
corporate liaisonthreat assessmentbias for actionchange managementincident handlingmusic makingrisk managementlaw enforcementcontent managementdigital conversionjavarelease managementagilesearch enginestrend analysiscrisis managementfinanc