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| Job Location | Navi Mumbai |
| Education | Not Mentioned |
| Salary | Rs 2.0 - 5 Lakh/Yr |
| Industry | Banking / Financial Services |
| Functional Area | Back Office Operations,Operations Management / Process Analysis |
| EmploymentType | Full-time |
JOB DESCRIPTION SDM/ASDMGrade BandMiddle / Junior ManagementDesired qualification Graduate / Post graduate / AMFI CertifiedExperienceMinimum 2- 3 years in Customer ServiceCompensation NegotiablePosition Reporting toMCSOP / Branch ManagerJOB SUMMARYResponsible for branch sales, servicing walk-in-customers and handling client queries on various products and services within the timelines.Detailed Responsibilities:Resolve all client queries or requests for products and services within the given timelines.Seek out ways to increase client satisfaction.Identify opportunity for cross-sell of new products (CASA, FD, Insurance & Investments) and services to existing customers. Generate referrals from existing customers. Perform outbound tele-calling to allocated portfolio if required to meet sales targets.Participate in branch sales campaigns.Direct clients to appropriate staff person for specialized services. Eg Trade/Fx, Home Loans etc.
Keyskills :
servicingdeliveryloansreportingoutboundproject managementservice deliveryhome equitybranch salessalesslatelecallingnon-conforming