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Travel Associate_UK Inbound Travel Process_Navi Mumbai (Ghansoli)

1.00 to 5.00 Years   Navi Mumbai   08 Dec, 2022
Obox HR Solutions
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryRs 1.0 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Currently we have the below opening for our UK Inbound Travel Process:Position: Travel AssociateRequirements: Female Candidates Only, Should be fully vaccinatedQualification: Graduate or HSC with a minimum of 6 months of experienceFresher with good communication skills, IATA background will be an added advantagePreference: Candidates from Travel (Non-Ticketing), Customer Service, Sales backgroundRole & Responsibilities:Access and negotiate multiple information systems to answer questions Ability to understand customers needs with strong objection/response handling Interact with other departments on behalf of the customer Adherence to policy and guidelines as specified by the client and the organization Adhere to productivity and service level norms Provide knowledgeable assistance for a wide number of products and customer situations Provide information about products and services offered Use all necessary tools and resources provided in assisting customers Provide a level of customer service that meets the specific client requirements in building mutuality and customer relationships Provide timely feedback to the client on customer complaintsCompensation: Best in the industry + PF + IncentivesLocation:Millennium Business Park, Mahape, (Ghansoli), Navi Mumbai, Maharashtra 400710, INWorking Days:6 Days working (1 Rotational Week Off)Working Time: 12pm - 9pm, &11am to 8pm(Day Rotational Shift)If the above mandate interests you, please send in your updated resume to hidden_emailRegards,Ms. Namrata SinghSenior Executive- HRDirect: +91 hidden_mobile

Keyskills :
customer servicetravel process

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