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Virtual Relationship Manager (VRM)

1.00 to 6.00 Years   Navi Mumbai   10 May, 2021
SMART EDGE HR Solutions
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryRs 1.0 - 3.0 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaCustomer Service (Domestic),Sales / BD
EmploymentTypeFull-time

Job Description

  • Job Designation: Virtual Relationship Manager (VRM)Position Grade: Deputy Manager- M2Salary:- Upto 4.50LPALocation:- turbhe Navi MumbaiPickup And Drop (Not For Navi Mumbai Candiadtes)Eligibility Criteria:Must be at least minimum 1 year to 5 years of Sales Experience with Banking.Must be at least Graduate any stream. with 50%Must have good communication as well as Sales & Convincing skills.Male & Female both can apply.Job Description/Responsibility:To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets.This skill will also do sales with assigned customer based mapped to them Measure of outcomes NPS, Service Level, Service Quality and Sales.Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.Complete the logs specified by the process (End-of-day target).Adherence to Information Security norms & quality process norms.To be aware of and comply with any updates about the process.Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
  • Interested candidates can share their CV at: -kriti.pahariya@smartedgehr.compahariyakriti@gmail.comCall 7974142803

Keyskills :
health insurancegeneral insurancesalesinsurance salesonline saleslife insuranceinsurancesales processonline marketing

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