Customer Care

Job Description

company overview:-it is a mnc company, based of delhi. we are here from the accumulated knowledge of 5000 years, has perfected this science called ayurveda. a company with its roots that go back to 1908, established its first manufacturing facility in kerala and since 1948, company has been propagating true & pure ayurveda to various parts of the world.we have 35 offices in india and world over.standard certification : iso 9001: 2008annual turnover: 700 - 1000 crorerole:- cce or customer care executive / sr.location: chhattarpur (mehrauli), new delhi- 1100030process: domesticrole and responsibility:- you will be employed as a customer care executive.

• attending online queries through websites and developing sales leads.
• attending ivr calls and providing information required.
• develop good open communication and rapport with all clients.
• client handling, maintain records (vendor support and management)
• targeting new markets and increase sales through proactive sale and negotiation techniques.
• taking inbound and outbound call to educate the customer about the company`s product.facilitatedin increasing the sales over a given time
• engaging with the management team tostrategicsand define goals for the sales representatives.
• team handling, if required.
• responds to customer inquiries for information.

preferred candidate requirement:- only candidates from nearby locations can apply for this post. (pref. gurgaon)- excellent verbal and written communications skills- only female candidate is required.- negotiation skillskindly connect me:varsha12tiwari@gmail.com7053013122

Keyskills :
customer carecustomer supportvoice supportdomestic bpovoice processcall centerivr calls