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Delivery Head

14.00 to 20.00 Years   Noida   27 May, 2023
Job LocationNoida
EducationNot Mentioned
SalaryRs 1.0 - 4.0 Lakh/Yr
IndustryIT - Software
Functional AreaApplication Programming / Maintenance
EmploymentTypeFull-time

Job Description

    • Responsible for Building service portfolio for the vertical and creating strong value proposition for clients across the value chain
    • Responsible for delivering solutions and responses to new opportunities and for large opportunities from existing accounts
    • Responsible for meeting financial objectives of the vertical, improve the key parameters for the vertical to improve the margins
    • Responsible for planning and delivery - Delivery quality compliance, resource economic utilization and customer satisfaction
    • Responsible for relationship building with Customer Project Managers and key stakeholders within the account and responsible for customer satisfaction
    • Responsible for people processes in the vertical - employee attrition rate, people development and engagement
    • Interact with Client Engagement Managers, Delivery Managers from comapany and Client side CXOs
    Knowledge Must Have:
    • Extensive knowledge of the domain area and can appreciate customers scenario
    • In-depth knowledge of domain Industry and business environment
    • Knowledge of emerging technologies, Various platforms, tools and products and their respective applications
    • Total knowledge of delivery management, various delivery models etc., Understands the Delivery cycle well
    • Awareness of global industry trends and directions and its impact on IT services
    Experience Must Have:
    • Large Project management / Program management
    • Onsite experience in a client facing role
    • Handling teams in multiple Geos.
    • Solutioning, experience of managed services
    • Domain Experience (as specified above)
    • In-depth understanding of the SDLC
    Preferred:
    • Experience in domain/industry
    • Delivery management- from on-site location
    • Exposure to sales and customer relationship management
    Behavioral Skills & Attributes:
    • Client Centricity
    • Execution Excellence
    • Problem Solving & Decision Making
    • Collaborative Working
    • Change Agility
    • Passion for Results
    • Nurturing People
    • Strategic Perspective

Keyskills :
project managementmanaged servicescustomer relationship managementreportingclient sidelarge project managementdeliverydelivery managementit servicesproblem solvingproject managementmanaged servicescustomer relationship managementreportingclie

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