Enterprise Solution Specialist

Job Description

The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.What you will learn and contribute toMain Responsibility Area:

• Take ownership and support Regional Solutions team in bid preparations and related activities by providing quality response for RFx / Solution within given timelines.
• Individual contributor and ability to guide colleagues to provide bid deliverables (e.g. SoC, risk log, project, assumptions, SOR, acceptance, Cost etc.)
• Thoroughly understand the RFx requirements and initiate timely clarifications and thus responses for area under focus.
• Analyze and document assumptions and risks, perform Quantitative risk analysis, plan mitigation and calculate residual risk cost.
• Knowledge sharing and ensuring up-to-date document repository.
• Can lead the offers as Service Solution Lead and support other functions so that customer queries are effectively and timely answered.
• Coordination and consolidation of multiple team inputs in terms of SoC response, Service Description, Service Costings etc. in required customer format.
• Solution sign-off with Delivery and Market team along with all required process approval related to deviations, costing etc.
• Support Global teams in updating and developing services portfolio and cost management tools.
• Good understanding of project life cycle ie Planning , Deployment and TSS

Your skills and experienceYou have:

• In-depth knowledge of Network planning and Optimization process (Digital Design, Pre-Launch Optimization etc) and it s respective tools like 9955, iBwave, Drive test/Post processing tools etc.
• Good understanding on Standard Nokia reference Solutions like MPW/NDAC and segment solutions like GSM-R, private Wireless, Airport/ports, Connected Digital mines etc.
• Strong knowledge of MS Office/Excel is mandatory
• Good understanding and knowledge of customer pricing and sales processes.
• Good understanding of NGC (Nokia Group Communication ) , EVC(Enterprise Voice core ) , APC(Authentication & Policy Control )

Personel attributes

• Analytical bend of mind
• Client Management
• Work Discipline
• Decision Making
• Ability to prioritize work in a fast-paced & high volume arena with quality and accuracy
• Acumen to identify systems gaps, suggests ways to improve & remains innovative

What we offerNokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.Nokia is committed to inclusion and is an equal opportunity employerNokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.Nokia s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.Join us and be part of a company where you will feel included and empowered to succeed.Additional Information, The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.What you will learn and contribute toMain Responsibility Area:

• Take ownership and support Regional Solutions team in bid preparations and related activities by providing quality response for RFx / Solution within given timelines.
• Individual contributor and ability to guide colleagues to provide bid deliverables (e.g. SoC, risk log, project, assumptions, SOR, acceptance, Cost etc.)
• Thoroughly understand the RFx requirements and initiate timely clarifications and thus responses for area under focus.
• Analyze and document assumptions and risks, perform Quantitative risk analysis, plan mitigation and calculate residual risk cost.
• Knowledge sharing and ensuring up-to-date document repository.
• Can lead the offers as Service Solution Lead and support other functions so that customer queries are effectively and timely answered.
• Coordination and consolidation of multiple team inputs in terms of SoC response, Service Description, Service Costings etc. in required customer format.
• Solution sign-off with Delivery and Market team along with all required process approval related to deviations, costing etc.
• Support Global teams in updating and developing services portfolio and cost management tools.
• Good understanding of project life cycle ie Planning , Deployment and TSS

Your skills and experienceYou have:

• In-depth knowledge of Network planning and Optimization process (Digital Design, Pre-Launch Optimization etc) and it s respective tools like 9955, iBwave, Drive test/Post processing tools etc.
• Good understanding on Standard Nokia reference Solutions like MPW/NDAC and segment solutions like GSM-R, private Wireless, Airport/ports, Connected Digital mines etc.
• Strong knowledge of MS Office/Excel is mandatory
• Good understanding and knowledge of customer pricing and sales processes.
• Good understanding of NGC (Nokia Group Communication ) , EVC(Enterprise Voice core ) , APC(Authentication & Policy Control )

Personel attributes

• Analytical bend of mind
• Client Management
• Work Discipline
• Decision Making
• Ability to prioritize work in a fast-paced & high volume arena with quality and accuracy
• Acumen to identify systems gaps, suggests ways to improve & remains innovative

What we offerNokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.Nokia is committed to inclusion and is an equal opportunity employerNokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.Nokia s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.Join us and be part of a company where you will feel included and empowered to succeed.Additional Information,

Keyskills :
targetcoreproject life cycleenvironmental impact assessmentsaleslife cycleconsultingtelecomquantitative risk analysisvoice of the customerstatements of work sow