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Job Location | Noida, Gurugram, Delhi |
Education | Not Mentioned |
Salary | Rs 3.0 - 7 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Customer Service (International),Customer Service (Domestic) |
EmploymentType | Full-time |
Job descriptionYou Lead the Way. Weve Got Your BackAt American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether were supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining whats possible and were proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.Comprised of key internal and external servicing functions, GSG delivers extraordinary customer care to Card Members, merchants, and commercial clients around the world, while providing world-class credit, collections, and fraud services. The organization is also home for several shared services that help to power American Express including procurement/supplier management, real estate & workplace experiences, and sales operations & business enablement. GSG teams also partner with businesses across the company to develop strategies and execute complex change initiatives. Each interaction is a chance to bring the brand to life for our customers and colleagues and help build on Amexs reputation for trust, security, and service.Function Description -
Keyskills :
travel processtransactional qualitycustomer careriskservice levelscompliance regulationsbarsalescustomer experiencefinding opportunitiessoundbrandtrustamerican expressexlcventfareportel