IMS Expert

Job Description

About NokiaWe create the technology to connect the world. Only Nokia offers a comprehensive portfolio of network equipment, software, services and licensing opportunities across the globe. With our commitment to innovation, driven by the award-winning Nokia Bell Labs, we are a leader in the development and deployment of 5G networks. Our communications service provider customers support more than 6.4 billion subscriptions with our radio networks, and our enterprise customers have deployed over 1,300 industrial networks worldwide. Adhering to the highest ethical standards, we transform how people live, work and communicate. A truly global company, we are 166 nationalities working in more than 118 countries. Come create the technology to connect the world.Cloud and Network ServicesCloud and Network Services, include the existing Nokia Software business (excluding Mobile Networks network management), Nokia s enterprise solutions, core network solutions including both voice and packet core, and managed and advanced services from its current Global Services unit. This unit will also act as a delivery channel of certain products from other business groups to enterprise customers. Cloud and Network Services will target growth by leveraging the industry transition to cloud-based delivery, network-as-a-service business models, and software-led value creation.Roles & Responsibilities - 1. O&M and Configuration of Core network including SBC, TAS, CFX, Cloud(Open Stack)2. End-to-end knowledge and co-ordination of IMS Network ,SBC such as handling of call related issue of IMS at SBC level and co-ordination with Hub location for analysis at TAS/CFX.3. Operations & Maintenance of Core IMS Network including troubleshooting, tracing on interfaces such as Wireshark or internal system traces and logs4. Hands on experience on SBC, TAS,CFX, Cloud5. Experience with Interfaces and Protocols such as SIP, DIAMETER, DNS, ISUP, MAP, INAP, CAMEL, etc.6. Coordination with Planning/ Customer/Care/ Solutions etc7. Track, Plan & Implement Software Upgrade in network.8. Support in implementation of new features in network.9. Spare management.10 . Share regular reports/ Updates to Management/Customer11. Customer Complaint Handling and first level Wireshark trace capturing and analysis.12. Exposure to 4G VOLTE & LTE network with call flow and protocols used.13. Comfortable with Redundancy testing and disaster handling including hardware change management handling.14. Escalation/Emergency Handling15. Co-ordinating with GDC, Care, Planning and Customer, knowledge of raising trouble ticket process, emergency handling mechanism, regular updates to customers16. Multi-vendor Core NW exposure and experience such as Alkatel, Nokia, Ericsson, Huwaei IMS, etc.17. Able to engage customers on technical front and contain escalations on ground level18. Good interpersonal skills19. Good Spoken and Written Skills and team player attributes20. Willing to work in after-office hours as per need/emergency21. Working knowledge of Linux & UnixAdditional Information, About NokiaWe create the technology to connect the world. Only Nokia offers a comprehensive portfolio of network equipment, software, services and licensing opportunities across the globe. With our commitment to innovation, driven by the award-winning Nokia Bell Labs, we are a leader in the development and deployment of 5G networks. Our communications service provider customers support more than 6.4 billion subscriptions with our radio networks, and our enterprise customers have deployed over 1,300 industrial networks worldwide. Adhering to the highest ethical standards, we transform how people live, work and communicate. A truly global company, we are 166 nationalities working in more than 118 countries. Come create the technology to connect the world.Cloud and Network ServicesCloud and Network Services, include the existing Nokia Software business (excluding Mobile Networks network management), Nokia s enterprise solutions, core network solutions including both voice and packet core, and managed and advanced services from its current Global Services unit. This unit will also act as a delivery channel of certain products from other business groups to enterprise customers. Cloud and Network Services will target growth by leveraging the industry transition to cloud-based delivery, network-as-a-service business models, and software-led value creation.Roles & Responsibilities - 1. O&M and Configuration of Core network including SBC, TAS, CFX, Cloud(Open Stack)2. End-to-end knowledge and co-ordination of IMS Network ,SBC such as handling of call related issue of IMS at SBC level and co-ordination with Hub location for analysis at TAS/CFX.3. Operations & Maintenance of Core IMS Network including troubleshooting, tracing on interfaces such as Wireshark or internal system traces and logs4. Hands on experience on SBC, TAS,CFX, Cloud5. Experience with Interfaces and Protocols such as SIP, DIAMETER, DNS, ISUP, MAP, INAP, CAMEL, etc.6. Coordination with Planning/ Customer/Care/ Solutions etc7. Track, Plan & Implement Software Upgrade in network.8. Support in implementation of new features in network.9. Spare management.10 . Share regular reports/ Updates to Management/Customer11. Customer Complaint Handling and first level Wireshark trace capturing and analysis.12. Exposure to 4G VOLTE & LTE network with call flow and protocols used.13. Comfortable with Redundancy testing and disaster handling including hardware change management handling.14. Escalation/Emergency Handling15. Co-ordinating with GDC, Care, Planning and Customer, knowledge of raising trouble ticket process, emergency handling mechanism, regular updates to customers16. Multi-vendor Core NW exposure and experience such as Alkatel, Nokia, Ericsson, Huwaei IMS, etc.17. Able to engage customers on technical front and contain escalations on ground level18. Good interpersonal skills19. Good Spoken and Written Skills and team player attributes20. Willing to work in after-office hours as per need/emergency21. Working knowledge of Linux & UnixAdditional Information,

Keyskills :
call flowcore networkradio networksglobal servicesnetwork serviceschange managementsoftware businesscomplaint handlingltesipdnsgdctasmapimscfxcareisup