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Job Location | Other Kerala |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Aviation / Airline |
Functional Area | Front Office / Guest Relations |
EmploymentType | Full-time |
JOB DESCRIPTION:You will be the face of the restaurant, the first person the customers will see. Your responsibilities include: Greeting the customers and making them seated Allotting reservations, changing them when necessary Offering guests the menu, and information about any special offers Overseeing the waiters and stewards No. of Vacancies: 1 Bhasuri Inn - Guruvayoor Hotels and Online Room Reservation | Hotel Reservation In Guruvayur | Residence Near Guruvayoor Temple | Rooms Online Reservation In Guruvayur | 3 Star Hotels In Guruvayoor | Guruvayoor Hotels | Best Restaurant In Guruvayoor | Wedding Halls Near Guruvayur Temple | Indian Restaurant In Guruvayoor | Room Reservation In Guruvayur | Rooms Next To Guruvayoor Temple | Good Vegetarian Food In Guruvayur | Rooms Near Guruvayoor Temple | Guruvayoor Lodgings | Guruvayur Best hotels You will be in- charge of the daily functioning of the hotel and staff. If you are a quick decision maker with pleasing personality and professional attitude, this job may be for you. Financial management of all hotel services Recruit and manage quality staff Engage customers and look into customer queries/ complaints Supervise the hotel premises and address any issues Ensure complaince of the hotel with statutory norms of health and safety Analyse financial records and devise marketing strategies accordingly Drive business effectively You will be responsible for maintaining customer satisfaction by listening to client requirements and taking prompt action. You will be the interface between the sales team and customer service. Achieve sales target for a portfolio of accounts Effective communication and quick resolution of client issues Maintain repeat business and identify new sales opportunities You will be required to assist the Accounts Manager in the delivering a pleasant customer experience. Overseeing of account receivable and payable from time to time Process all bills in time to avoid any inconvenience Prepare sales reports to be presented to senior management Compute taxes and prepare file returns Provide all statistical information to be submitted to Govt. You will be heading the office and your skills and attitude will decide the first impressions of any guest to the hotel. Your responsibilities include: Overseeing administrative activities Handling room availability Coordinating all front desk activities like calls, reservations and guest services Ensuring timely customer service Attending to customer complaints and resolving them quickly Preparing and monitoring office budget You will be in charge of a host of activities of the front office such as: Greeting each guest Filling their registration form and assigning rooms Handle payment procedures Track room availability and manage check- in and check- out timings. Handle calls with proper etiquette Report any unusual occurrences or requests to the front office manager Rooms are made as per company standard Develop and implement housekeeping procedures Prepare annual housekeeping budget Resolving guest complaints Your duties include: Cleaning dishes and utensils Cleaning cooking equipment and kitchen counters Cleaning up spills, replace table cloth and return tables to original settings for new customer You are responsible for the hygienic preparation of food and its aesthetic presentation to guests. Inspect supplies and kitchen area for conformance to health, hygiene and safety standards Instruct other cooks in the preparation, cooking, garnishing and presentation of food Recruit cooks and other staff Decide pricing of items on menu Your job is to work according to the directives of the chef. Your job responsibilities include: Preparing, cooking and presenting dishes of your specialty (South/ North Indian/ Nadan) Helping the head chef develop new menu additions Follow high standards of hygiene and safety Minimize wastage during food preparation to improve profit margins As a Commis III you will be responsible for the following duties: Support the CPD in daily work Control food stock Maintain hygiene of the work areas Ensure highest quality and consistency of food prepared You are responsible for the maintenance of kitchen work areas, cooking equipment and utensils. Clean utensils, work tables, fridge etc according to sanitary standards Mop clean the kitchen floor Transfer supplies and equipment within the kitchen Perform any other duties as assigned No. of Vacancies: 5 Your role is to oversee the maintenance and repair of hotel equipment. ,
Keyskills :
front deskfront officeprofit marginscustomer servicehotel managementfood preparationdigital marketingmanagementfirst impressionscustomer complaintsclient requirementstakedersseni