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Senior Operations Manager-Retail Assets Operations

5.00 to 9.00 Years   Other Maharashtra   22 Nov, 2023
IDFC FIRST Bank Limited
Job LocationOther Maharashtra
EducationNot Mentioned
SalaryNot Disclosed
IndustryOthers
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Candidate should have prior experience in managing loan servicing processing which includes Waiver, Tranche Disbursal and other related Activities which includes tracking of Service Request, Managing & Reversal of adjusted amount in loan for closure of Service requests with in TAT The candidate should be well versed with FinnOne Loan Management System/similar LMS system. The candidate should have Good communication & interpersonal skills to interact with collection / customer service PAN India Candidate should have sound technical skills to drive Digital System integrations within multiple applications. Candidate should be able to create test scenarios for testing purpose for any system enhancement/development & have the experience of testing in depth. The candidate should have effective skills to handle and manage on roll & outsourced Staff. Should have managed a Team of 5-10 employees. Drive collaboration with internal stake holders to develop & implement requirement. for new and existing systems/solutions. The candidate should have experience in managing & driving quality & SLA for the unit The candidate should be able to manage Audit,

Keyskills :
communication skillsinterpersonal skillstechnical skillstestingstaff managementteam managementcollaborationquality managementSLA managementAudit managementloan servicing processingWaiverTranche DisbursalService Request trackingLoan closure

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