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Service Desk Engineer

1.00 to 3.00 Years   Panchkula   26 Jul, 2023
Job LocationPanchkula
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

    Service Desk EngineerLog all calls received via any communication medium (Mail, Phone, Web) and issue the incident ticket to the user.Update the status of the call in EMS tool (CA Service Desk)Help the user to navigate the Finacle Menu options.Finacle Support.Required Candidate profileMandatory Skills: Troubleshooting, Tickets issue, Front End Application Support,Finacle Menu, SLAExperience: 1+ Years

Keyskills :
troubleshootingslafront end application supportfinacle menu

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