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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Hotel / Restaurant |
Functional Area | Marketing / Communication |
EmploymentType | Full-time |
Posting Date Dec 28, 2021Job Number 21154022Job Category Event ManagementLocation The Westin Pune Koregaon Park, 36/3-B Koregaon Park Annexe, Pune, Maharashtra, India VIEW ON MAP Brand Westin Hotels & ResortsSchedule Full-TimeRelocation NPosition Type ManagementLocated Remotely NAt Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests well-being, and we re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.JOB SUMMARYPosition assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.CANDIDATE PROFILE Education and ExperienceHigh school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.OR2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.CORE WORK ACTIVITIESAssisting in Managing Meetings and Special Events OperationsResearches and analyzes new products, pricing and services of competition.Reviews scheduled events and troubleshoot potential challenges/conflicts.Assists in coordinating all groups that will impact property operations.Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas.Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines.Assists in the execution of brand service initiatives in event management areas.Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.Assisting in Budgets and FinancesDevelops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.Assists in creating the annual banquet budget.Driving Exceptional Customer ServiceCreates an atmosphere in all event management operations areas that meets or exceeds guest expectations.Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.,
Keyskills :
client satisfactionbehavioral trainingtatsalesmisspecial eventsequipment maintenancerestaurant managementbankingservice strategymanaging meetingsaccountsevent managementbusiness administration