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Customer Support Associate

2.00 to 3.00 Years   Pune   15 Jun, 2021
Johnson Controls
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustrySecurity / Detective Services
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

Title: Engineering Support SpecialistWhat you will doResponsible for creating Quick Quote for pre-sales job with S&I tool for our internal offshore customers.How you will do it

  • S&I Tool
  • SFDC.com
  • MS Office tools
What we look forOpen enough and ready to take up new task at any given time and also reporting as per the excel filesRequired
  • Fluency in English language.
  • Must be a quick learner.
  • Good in mathematical calculations and logical skills
  • Confident in building a conversation
  • Graduation
  • Experience 2 to 3 years (BPO experience preferred)
Preferred
  • Candidates with BPO experience (2-3 years).
  • Candidates handling emails from clients.
  • Candidates Involved in resolving customer queries.
  • Candidates with good communication Skills & Interpersonal Skills.
  • Should be patient enough to handle any kind of customer queries.
  • Good Team player.
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou Title: Engineering Support SpecialistWhat you will doResponsible for creating Quick Quote for pre-sales job with S&I tool for our internal offshore customers.How you will do it
  • S&I Tool
  • SFDC.com
  • MS Office tools
What we look forOpen enough and ready to take up new task at any given time and also reporting as per the excel filesRequired
  • Fluency in English language.
  • Must be a quick learner.
  • Good in mathematical calculations and logical skills
  • Confident in building a conversation
  • Graduation
  • Experience 2 to 3 years (BPO experience preferred)
Preferred
  • Candidates with BPO experience (2-3 years).
  • Candidates handling emails from clients.
  • Candidates Involved in resolving customer queries.
  • Candidates with good communication Skills & Interpersonal Skills.
  • Should be patient enough to handle any kind of customer queries.
  • Good Team player.
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou ,

Keyskills :
engineering supportoffshorecolorenglishtroubleshootingeeobpocustomer relationsvisitcustomer serviceequal employment opportunityqualityexcelcommunication skillscustomer supportaffirmative actionquote

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