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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Technical Support / Helpdesk |
EmploymentType | Full-time |
Are you an expert when it comes to SAP Applications like ECC, BW Do you have proven ability to solve complex issues, covering both technical and business needs We re looking for a Tech support analyst to: contribute expertise to the management of existing and new IT products and services define workarounds for known errors and initiate process improvements possess strong verbal and written communication skills to interact with internal and external stakeholders is a team player, shares her/his knowledge and supports, trains, coaches other team membersYour teamYoull be working as part of the Group Functions Finance Team in Pune as part of TOC (Technology Operations Center). As a support analyst, youll be required to support critical SAP ECC and BW applications including Analysis for Office., ideally 2 years of hands-on experience with SAP ABAP proficient with SAP BW and other software development tools, such as JIRA, GitHub ability to solve complex issues, good at problem statement analysis and solution design thinking track record of influencing senior IT stakeholders and business partners confident communicator that can explain technology to non-technical audiences capable of understanding client needs and translating this into products and services exposure to Microsoft Azure technologies and HANA is an advantage ITIL qualified & proficient in using Service Now and Autosys is an advantage
Keyskills :
unixtroubleshootingcustomer relationssoftware development toolssap bwsap eccmicrosoft azuresolution designsap applicationsdevelopment toolsstatement analysissoftware developmentsap