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Technical Process Specialist

0.00 to 1.00 Years   Pune   01 Dec, 2021
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software,Sales / BD
EmploymentTypeFull-time

Job Description

Templates approved service announcements into bulk-email tool for distribution to specific target audience Coordinates with the localization team and other stakeholders to prepare translated versions of mandatory service announcements and manage related inquiries Collaborate with tech writers and communication owners to determine proper format and target audience of communications Participate in tools testing and process planning to improve turnaround times and ensure accurate recipient targeting Document formatted recipient lists or queries, where appropriate Send Mandatory Service Announcements to appropriate customers with minimal delay Minimum Requirements Mastery/fluency in the English language, above average communication skills Background in HTML and SQL, Templates approved service announcements into bulk-email tool for distribution to specific target audience Coordinates with the localization team and other stakeholders to prepare translated versions of mandatory service announcements and manage related inquiries Collaborate with tech writers and communication owners to determine proper format and target audience of communications Participate in tools testing and process planning to improve turnaround times and ensure accurate recipient targeting Document formatted recipient lists or queries, where appropriate Send Mandatory Service Announcements to appropriate customers with minimal delay Minimum Requirements Mastery/fluency in the English language, above average communication skills Background in HTML and SQL,

Keyskills :
sapslacustomer relationsqualityreportingservice desktarget audienceprocess planningenglish languagecommunication skillssqlhtmlliststestingenglishwriters

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