| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Thane |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Telecom / ISP |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
1. Manage all customer interactions as rostered within parameters2. Demonstrate ownership on calls when contacted by customer3. Respond to all customers in appropriate tone and language4. Offer a solution-based approach for all customer interactions5. Educate the customer at every given possible opportunity6. Ensure updation of product, system, process and policy knowledge7. Adhere to rostered timing, scheduled shifts and activities8. Capture customer details and data relevant to the call or service9. Resolve customer queries within agreed timelines10. Increase, develop and retain customer base through relationshipbuilding and service11. Follow all contact center policies, procedures, code of conduct andlegislative requirements, 1. Basic computer knowledge2. English reading and writing3. Problem solving skills4. Customer focus5. Technical orientation6. Attention to detail7. Service mindset
Keyskills :
global complianceproblem solvingcode of conductuk bribery actcode of ethicscompliance program managementprofessional conductconflict of interestcontact centerantibribery