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Customer Service Executive

0.00 to 1.00 Years   Thane   16 Mar, 2024
Kotak Mahindra Bank Limited
Job LocationThane
EducationNot Mentioned
Salary< Rs 50,000 - 2.5 Lakh/Yr
IndustryBFSI
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Grade-E0 (Associate ) (5 vacancies 1 Gujarat speaking )Location- ThaneRole-Team Member - Customer serviceCTC-2.50 LPA.Freshers can apply.Job Description
    • Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products.
    • Following up on cases and get it closed within defined TAT
    • Liaise with Department in resolving the cases.
    Requirements :
    • Has customer centricity (Keeps the Customer First) in all perspective
    • Has good communication skills (written and verbal)

Keyskills :
outbound callingcollections processoutbound processcustomer carebanking operationscustomer service

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