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Guest Relationship Executive

3.00 to 8.00 Years   Vijayawada   12 Dec, 2021
AAPC India Hotel Management Pvt Ltd
Job LocationVijayawada
EducationNot Mentioned
SalaryNot Disclosed
IndustryHotel / Restaurant
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

  • Handling guest complaints and concerns in an efficient and timely manner.
  • Overseeing VIP guests, arrivals and departures .
  • Detailed information regarding arrivals and room requirements
  • Providing information regarding the Hotel, town attractions, activities etc.
  • Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
  • Collect Guest feedback during guest departure along with his likes and dislikes.
  • Follow the house rules and policies laid down by the management.
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Keyskills :
customer servicemarketingcustomer relationsvnahimhisbusiness developmenthotelmirthhousehealth information systemsviphospital information systemssales

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