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Chat Process, Chat Support Executive WFH

0.00 to 4.00 Years   Vishakhapatnam   24 Jul, 2023
Job LocationVishakhapatnam
EducationNot Mentioned
SalaryRs 3.0 - 6 Lakh/Yr
IndustryBPO / Call Center
Functional AreaSales Support / MISTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

    Job DescriptionResponds to Chats. Identify and assess customers needs to achieve satisfaction. Properly escalate unresolved issues to appropriate internal teams. Provide prompt and accurate replies to customers.Excellent communication in English (Written)Proficient reading/comprehension skillsShould have great customer-handling skillsHigh level of acceptance &Basic knowledge of e-commerceBasic PC Keyboarding skills, Basic knowledge of MS Excel, computer shortcuts Share UpdatedResume HRManagerhidden_mobile

Keyskills :
chat processcustomer support

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