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Helpdesk/Service Desk Visakhapatnam

0.00 to 5.00 Years   Vishakhapatnam   16 Oct, 2023
VAYAM INFO SOLUTIONS PRIVATE LIMITED
Job LocationVishakhapatnam
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaNetwork / System Administration
EmploymentTypeFull-time

Job Description

    Helpdesk/Service DeskJD for Remote TechnicalServiceDeskProvide TechnicalSupportfor Desktop, Mail client and MS office products.Assistance to users for accessing procured and in-house applicationsProviding them FAQs based on the call trendsTroubleshoot desktop operating system problemsTroubleshoot desktop procured and in-house application problemsInstall/configure desktop O/S & ApplicationsConfigure & update Antivirus softwareResolve all Hardware and Paper Jam Issues with respect to PrintersCoordinate with Hardwaresupportteams and resolve any hardware failures in the printersResolve any issues for the printservicedue to virus in the network.

Keyskills :
helpdeskservice desktechnical support

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