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| Job Location | Ahmedabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | IT Operations / EDP / MIS |
| EmploymentType | Full-time |
The Fulfillment Center Trainer works with Ops Managers, Area Managers, Process Assistants and associates. Trainers are expected to constantly improve the long-term capabilities of the area to which they are assigned. The ideal candidate will measure production quality/quantity and apply learning tools to improve both. Trainers must: maintain expert-level knowledge in at least two production departments; evaluate and improve processes within work areas; refine learning tools and techniques across the FC; assist in measuring the effectiveness of learning; measure impact of development efforts; improve associates job-related skills; develop, maintain and apply learning tools to encourage associate development. Trainers will focus on identifying areas for associate cross training and support and implements said training to support the objective. The trainer role is vital to driving success of launch, peak, and non-peak training plans.Excellent communication skills Comfortable talking in front of a group as well as one-on-one with an individual Able to give and receive feedback effectively Can drive understanding(i.e. using visual aids, able to recognize when a group/individual is lost & needs more attention)Ability to follow up Always meets time commitments and deadlines, is goal oriented Checks and tests for understanding Gives insight to area managersProven people skills Works hard for the success of others, constantly remains customer obsessed Demonstrates a positive can do demeanor and has fun and gains energy from working with others Is an active listenerIs a technical expert Demonstrated ability to consistently function at 100% of expectations Understands upstream and downstream variances Is able to use resources to expand knowledge and can answer tough questionsResponsibilities will include but are not limited to: Train ambassadors and associates in process path training Assist Ambassadors in delivering approved training material Conduct network level required trainings annually Performing Process and Ambassador Audits Work in path in different areas each week Assist with process improvement through PDCA and Kaizen activities Ensure accuracy of training records through electronic data capturing tools and FC Console reports Data entry and document maintenance Monitor standard work and best practices to ensure accuracy and compliance Support ADHOC requests as needed Identify and remove associate and operation barriersGain a working understanding of all process paths, Proficiency with Microsoft Office (Excel, Word, PowerPoint, and Outlook) Must have prior presentation experience in front of large groups Must be able to train associates to improve job performance in accordance with PMV s Ability to act professionally and with enthusiasm in all situations You should be Graduate with min 2-3 yrs experience in relevant field. A current problem solver or Ambassador with Amazon Prior training, teaching or presentation experience Have participated in a Kaizen Willingness to work different shifts Shift hours for this position may be different from the standard production shifts Excellent attendance Candidates must be very organized and able to handle multiple and changing projects/priorities Willingness to participate in and support the Operational Excellence initiatives
Keyskills :
equipment supplysolverstandard workprocess improvementvisual aidskaizenoperational excellencechecksmusic makingpdcaconsoledata capturingrecordspeakwordtestsidealdata entrymicrosoft office